Android Wear: our top tip for troubleshooting every kind of problem
If certain Google apps on your phone aren’t up to date, you’re likely to encounter all kinds of issues with your Android Wear device. Those apps (and their current requirements) are:
¶ Google Play Services (current requirement 7.3.28 or better)
¶ Google Search app (current requirement 4.0 or above)
¶ Android Wear app (current requirement 1.1.0 or above)
If you’re pairing your Android smartwatch with an iPhone, it needs to be an iPhone 5 or later, running iOS 8.2 or better with the Android Wear app version 1.0 or above.
If certain Google apps on your phone aren’t up to date, you’re likely to encounter all kinds of issues with your Android Wear device. Those apps (and their current requirements) are:
¶ Google Play Services (current requirement 7.3.28 or better)
¶ Google Search app (current requirement 4.0 or above)
¶ Android Wear app (current requirement 1.1.0 or above)
If you’re pairing your Android smartwatch with an iPhone, it needs to be an iPhone 5 or later, running iOS 8.2 or better with the Android Wear app version 1.0 or above.
Android Wear: how to factory reset your device
As with your phone, a factory reset on an Android Wear device restores it to factory-fresh condition, but without any of your settings or data. This is the nuclear troubleshooting option – you should always try lesser options first – but when it’s necessary, this is how to factory reset Android Wear:
¶ Touch the screen to wake up the watch.
¶ Swipe down from the top of the screen.
¶ Swipe from right to left until you see the Settings icon, then tap it.
¶ Scroll until you see the Reset Device option, then touch to perform the reset.
¶ After you reset your watch to factory settings, you'll need to pair your watch with your phone again.
As with your phone, a factory reset on an Android Wear device restores it to factory-fresh condition, but without any of your settings or data. This is the nuclear troubleshooting option – you should always try lesser options first – but when it’s necessary, this is how to factory reset Android Wear:
¶ Touch the screen to wake up the watch.
¶ Swipe down from the top of the screen.
¶ Swipe from right to left until you see the Settings icon, then tap it.
¶ Scroll until you see the Reset Device option, then touch to perform the reset.
¶ After you reset your watch to factory settings, you'll need to pair your watch with your phone again.
Android Wear: how to pair Android Wear with your device
When you first get an Android Wear device, or if you’ve reset it, you’ll need to pair it with your phone. Here’s how to pair your Android Wear device with your phone. On your phone, you’ll see a list of nearby devices. You can check the name of your watch on its screen.
¶ Touch your watch’s name.
¶ You’ll see a pairing code on your phone and watch. Make sure that the codes match.
¶ Touch Pair on your phone. You’ll see a confirmation message once yourwatch is paired. ¶ This can take a few minutes, so be patient.
¶ On your phone, touch Enable Notifications.
Touch the tick box next to 'Android Wear' to let your watch show notifications from different apps on your phone.
When you first get an Android Wear device, or if you’ve reset it, you’ll need to pair it with your phone. Here’s how to pair your Android Wear device with your phone. On your phone, you’ll see a list of nearby devices. You can check the name of your watch on its screen.
¶ Touch your watch’s name.
¶ You’ll see a pairing code on your phone and watch. Make sure that the codes match.
¶ Touch Pair on your phone. You’ll see a confirmation message once yourwatch is paired. ¶ This can take a few minutes, so be patient.
¶ On your phone, touch Enable Notifications.
Touch the tick box next to 'Android Wear' to let your watch show notifications from different apps on your phone.
Android Wear: why won’t it pair with
my phone?
One of the most common reasons for an Android Wear device refusing to talk to your phone is Bluetooth – in particular, having too many Bluetooth devices paired to your phone. If you suspect that’s the problem, try unpairing one of
the existing devices in Settings > Wireless & Networks > Bluetooth.
my phone?
One of the most common reasons for an Android Wear device refusing to talk to your phone is Bluetooth – in particular, having too many Bluetooth devices paired to your phone. If you suspect that’s the problem, try unpairing one of
the existing devices in Settings > Wireless & Networks > Bluetooth.
Android Wear is killing my battery
Of all the problems reported for Android Wear, this is the most common – and unfortunately it can have multiple causes. Some users have found that
Google Now appears to be the culprit, and that turning it off helps (although of course that means not having Google Now, which is one of Android
Wear’s selling points). Others have found that the problem only occurs with specific Wi-Fi networks.
Still others find that the problem is due to apps misbehaving. If that’s the problem on your device, you should be able to identify the culprit(s) by
checking the usage details in your phone’s Battery > Settings screen. If that doesn’t solve the problem, the solutions are similar to the ones you’d
try with a misbehaving phone: reboot, and if that doesn’t help, reset. Still no joy? Google has admitted that there’s a bug in Android Wear 5.1.1
that’s bad for battery life, so you might have to put up with it until your device gets an OS update.
Of all the problems reported for Android Wear, this is the most common – and unfortunately it can have multiple causes. Some users have found that
Google Now appears to be the culprit, and that turning it off helps (although of course that means not having Google Now, which is one of Android
Wear’s selling points). Others have found that the problem only occurs with specific Wi-Fi networks.
Still others find that the problem is due to apps misbehaving. If that’s the problem on your device, you should be able to identify the culprit(s) by
checking the usage details in your phone’s Battery > Settings screen. If that doesn’t solve the problem, the solutions are similar to the ones you’d
try with a misbehaving phone: reboot, and if that doesn’t help, reset. Still no joy? Google has admitted that there’s a bug in Android Wear 5.1.1
that’s bad for battery life, so you might have to put up with it until your device gets an OS update.
Android Wear stops giving me notifications
This appears to be a bug, because it can usually be fixed by restarting the watch – and unfortunately it tends to reoccur shortly afterwards. As with pairing, do make sure you haven’t accidentally toggled something off or muted the device.
This appears to be a bug, because it can usually be fixed by restarting the watch – and unfortunately it tends to reoccur shortly afterwards. As with pairing, do make sure you haven’t accidentally toggled something off or muted the device.
Android Wear is giving me a mysterious message
Is it 'Connected, running sync loop'? If it is, you’ve enabled Developer Options in your phone. Otherwise it’d just say 'Connected'. Don’t worry
about it.
Is it 'Connected, running sync loop'? If it is, you’ve enabled Developer Options in your phone. Otherwise it’d just say 'Connected'. Don’t worry
about it.
Have you encountered a problem we haven’t listed here? Did you find out how to solve it? Share your experiences in the comments below.
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